Today was my first hygienist appointment in nearly seven years, after a previous painful appointment elsewhere made me too scared to go back to a dentist. Today I was with Olivia and she was honestly fantastic. Caring, , educating without being patronising, reassuring and caused minimal pain. I was hoping to start my cosmetic work, but my gums aren’t good enough yet. Rather than waiting three months for another clean, she’s offered to get me back in six weeks. Superstar, can’t believe I’ve spent all day stressing.