Upon entering, I was struck by how nice and clean looking the practice is.
It is homely and beautifully decorated, with a calm atmosphere.
I had Guided Biofilm Therapy with Jay and his assistant Dr Henal,
who were both welcoming and friendly.
Jay performed a detailed evaluatoin, which included asking qestions about my concerns and oral hygiene habbits.
He was very accepting and non judgemental, and he understood everything that i was saying, in a way that was seamless.
He told me what was going on with my dental health,
and explained what the cleaning would involve and how it works.
At every step of the way, he explained what he was going to do, so i was completely involved in the process and it felt that we were in it together.
He was very gentle and thorough, with great attention to detail and a focus and concentration that was impressive.
Jay was very respectful and in tune with me, checking in with me and putting my comfort at the forefront.
Afterwards, Jay was happy to answer my questions and provided advice and
recommendations.
I feel very supported and happy.
Thanks to Dr Henal too for her kindness and support.
This was a gold star experience and a dream come true.
Im so happy to have my dental health restored, and I cant thank Jay enough for his brilliant work.